Balancing Head and Heart

Decisions require both the head and the heart. Good choices result from a process of reasoning and caring. Good choices make sense and feel right.

Balancing Head and Heart - don't use just head or just heart--use both.

We define and use “head” and “heart” in the decision context very broadly. Using your head means searching for facts, making judgments about the likelihood of future events, understanding how one thing relates to another, and then reasoning your way through the whole situation to reach a sound conclusion. If you do all that, a decision makes sense.

Using your heart means taking into account what you really care about, which often includes the effect on other people and retaining their respect and trust. It means listening to your emotions and intuition. If you have taken your heart into account in the appropriate way, a decision feels right.

Extensive research has shown that people tend to lead either from their head or their heart.

Unless we make a conscious choice to achieve the appropriate balance, we tend to do what comes naturally and solve the problem from within our comfort zone.

Specific decisions require an appropriate balance of heart and head. If we think about it, the needed balance is usually clear.

By explicitly considering the true need for the right head-heart balance, we can reach out to others to help us and adjust our approach to do what is most important to reach a quality decision rather than pulling the problem into our comfort zone.

It is important to incorporate the right mix of head and heart when we declare a decision and even more so as we work on the DQ links. In the end, a quality decision balances head and heart.